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SUPPORT ASSISTANCE
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Support and Assistance

BisonCare is the philosophy that drives our service organization at Bison Gear and Engineering in satisfying the needs of our customers. Bison wishes to create win-win relationships throughout the supply chain. It is our pleasure to service your power transmission needs.

“The BisonCare philosophy enables our associates to attain world class customer service and support through direct interaction, collaborative efforts, and engineering expertise.”

Bison maintains a staff of dedicated professionals to serve you, our customers. Contact our Customer Service Group or an Application Engineer for assistance in ordering or obtaining technical information concerning our products.

In order to serve you better we continue to offer switchboard, customer service, and technical support hours from 8 AM to 4:30 PM Central Standard Time.

For after hours emergencies, you can page Bison personnel by dialing 630-680-9660 and inputting your number for a returned phone call.

If you have any questions please contact Bison Gear and Engineering.

Bison Gear and Engineering
3850 Ohio Avenue
St. Charles, IL 60174
Telephone: 630-377-GEAR (4327) or 800-AT-BISON (800-282-4766)
Fax: 630-377-6777
Email: info@bisongear.com

 


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